any8 Privacy
Policy

any8 ("we", "us", "the Operator", "the Platform") is the operator of the online casino and sports betting platform accessible at any8.cam. We are committed to protecting the privacy and security of every user ("you", "the User", "the Player") who accesses our services, whether from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere.

This Privacy Policy ("Policy") sets out, in clear and transparent terms, the categories of personal data that any8 collects from you, the purposes for which that data is processed, the legal bases upon which processing relies, and the rights available to you in relation to your personal data. This Policy applies to all services offered through the any8 platform, including live casino games, sports betting markets (including EPL, Liga Super Malaysia, and UFC), promotional features, customer support interactions, and all payment processing activities involving Malaysian Ringgit (MYR) and supported cryptocurrencies.

This Policy forms an integral part of the any8 Terms & Conditions. By registering an account or using the any8 platform, you acknowledge that you have read, understood, and consented to the data processing practices described herein. If you do not agree with this Policy, please discontinue use of the platform and request account closure via our support team.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, contact details, identification documents, financial data, and behavioural data generated through platform use.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, and destruction.
• "Data Controller" — any8, which determines the purposes and means of processing Personal Data collected through the platform.
• "Data Processor" — a third party that processes Personal Data on behalf of any8, such as a payment provider or identity verification service.
• "KYC" — Know Your Customer; the regulatory process by which any8 verifies the identity and age of users prior to granting withdrawal privileges.
• "Cookies" — small text files placed on your device by the any8 platform to facilitate session management, analytics, and user experience optimisation.
• "Services" — all products, games, betting markets, promotions, and features offered through the any8 platform.
• "Consent" — a freely given, specific, informed, and unambiguous indication of your wishes by which you agree to the processing of your Personal Data for a stated purpose.

any8 collects only the Personal Data that is necessary for the purposes described in this Policy. The categories of data we collect are as follows:

3.1 Registration & Identity Data

Collected at account registration. Required to create and manage your account and to satisfy age verification obligations.

3.2 Identity Verification (KYC) Data

Collected prior to processing the first withdrawal. Used to verify your identity and confirm that you meet the minimum age requirement of 21 years, as required by our international licensing obligations.

3.3 Financial & Transaction Data

Collected when you make deposits or withdrawals. any8 accepts MYR via Touch 'n Go eWallet, Boost, GrabPay, DuitNow QR, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and Visa / Mastercard. Cryptocurrency transactions in BTC, ETH, USDT, and LTC are also recorded. Full card numbers are never stored by any8 — payment processing is handled by certified third-party processors.

3.4 Gameplay & Behavioural Data

Generated automatically during platform use. Used for account management, responsible gambling monitoring, dispute resolution, and regulatory compliance reporting.

3.5 Technical & Device Data

Collected automatically through standard server logs and session cookies. Used for security monitoring, fraud prevention, and platform optimisation.

3.6 Communications Data

Records of communications you initiate with any8 support, including live chat transcripts, email correspondence, and WhatsApp message summaries. Retained for quality assurance, dispute resolution, and training purposes.

any8 collects Personal Data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion;
• Automatically — through server logs, session cookies, and tracking technologies as you navigate and interact with the platform;
• From third parties — including identity verification service providers (for KYC), payment processors (for transaction processing and fraud screening), and analytics service providers;
• From public sources — where permitted by applicable law, we may supplement your data with publicly available information for fraud prevention purposes.

any8 processes your Personal Data on one or more of the following legal bases:

• Contractual necessity — processing is required to perform the services you have contracted with us (account management, deposit and withdrawal processing, game delivery);
• Legal obligation — processing is required to comply with anti-money laundering (AML), counter-terrorist financing (CTF), and age verification obligations imposed by our international licensing framework;
• Legitimate interests — processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gambling monitoring, provided such interests are not overridden by your fundamental rights;
• Consent — where you have provided explicit consent, for example in relation to marketing communications or the placement of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

any8 uses the Personal Data it collects for the following specific purposes:

1. Account creation and management — establishing and maintaining your any8 account, verifying your identity, and managing your profile settings;
2. Service delivery — processing your bets and wagers, crediting winnings, managing bonuses and promotions, and delivering live casino and sports betting services;
3. Payment processing — facilitating MYR deposits via Touch 'n Go eWallet, DuitNow, FPX, and all supported payment channels, and processing withdrawals to your verified payment method;
4. KYC and age verification — verifying that all users are aged 21 or above and satisfy our eligibility requirements prior to withdrawal authorisation;
5. Fraud prevention and security — detecting and preventing fraudulent, abusive, or illegal activity on the platform, including multi-accounting, bonus abuse, and money laundering;
6. Responsible gambling monitoring — identifying patterns of play that may indicate problem gambling, enforcing deposit and loss limits, and administering self-exclusion requests;
7. Regulatory compliance — meeting our obligations under international online gaming licensing requirements, including AML and CTF reporting;
8. Customer support — responding to your queries, resolving disputes, and maintaining records of support interactions;
9. Platform improvement — analysing aggregated and anonymised usage data to improve the performance, design, and functionality of the any8 platform;
10. Marketing communications — sending you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

any8 does not sell, rent, or trade your Personal Data to any third party for commercial or marketing purposes. We share your data only in the following limited and necessary circumstances:

• Identity verification providers — to perform KYC checks, including age and identity document verification. These providers are bound by strict data processing agreements and may not use your data for any other purpose;
• Payment processors — to facilitate your deposit and withdrawal transactions. Processors handling MYR transactions (including Touch 'n Go eWallet, Boost, Maybank integrations, and FPX) operate under their own privacy policies and are bound by contractual data protection obligations;
• Fraud prevention and analytics services — third-party providers that assist with security monitoring, IP geolocation, and behavioural analytics for fraud detection purposes;
• Regulatory and licensing authorities — where disclosure is required to satisfy our obligations under applicable international gaming licensing conditions or in response to a lawful regulatory request;
• Law enforcement and legal proceedings — where disclosure is required by a court order, statutory instrument, or law enforcement authority with appropriate jurisdiction;
• Corporate transactions — in the event of a merger, acquisition, or sale of all or part of any8's business, Personal Data may be transferred to the acquiring entity, subject to the continuing application of this Policy.

any8 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyse how the platform is used.

8.1 Types of Cookies We Use

• Strictly necessary cookies — essential for the platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without impairing platform functionality;
• Functional cookies — remember your preferences such as language selection and display settings to personalise your experience;
• Analytics cookies — collect anonymised data about how users interact with the platform (pages visited, features used, session duration) to help us improve performance. No personally identifiable information is included in analytics data;
• Security cookies — help detect and prevent fraudulent activity, multiple account registrations, and unauthorised access attempts.

8.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain platform features. Strictly necessary cookies cannot be disabled through browser settings without affecting your ability to use the platform.

any8 does not use third-party advertising or retargeting cookies. We do not operate cross-site tracking for marketing purposes.

any8 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with any8's data destruction policy.

any8 implements a comprehensive suite of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL 256-bit encryption on all data transmitted between your device and the any8 platform — the same encryption standard used by major banks and financial institutions in Malaysia;
• Encrypted storage of Personal Data at rest, including KYC documents and financial records;
• Access controls — Personal Data is accessible only to authorised any8 personnel with a documented business need. Access is logged and audited;
• Two-factor authentication (2FA) available on all user accounts to prevent unauthorised access;
• Penetration testing and vulnerability assessments conducted on a regular schedule by independent security specialists;
• Incident response procedures — in the event of a confirmed data breach that poses a risk to your rights and freedoms, any8 will notify affected users and relevant authorities within the timeframes required by applicable law.

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your Personal Data held by any8:

To exercise any of the above rights, please contact any8 via live chat or email at [email protected], clearly identifying the right you wish to exercise and providing sufficient information to identify your account. any8 will respond within 30 days. Where requests are complex or numerous, this period may be extended by a further 60 days with notice to you.

Please note that some rights are subject to limitations where processing is required to comply with our legal or regulatory obligations — for example, we may not be able to delete your transaction records during the mandatory retention period under our licensing framework.

any8 operates as an international platform. Your Personal Data may be transferred to and processed in countries outside Malaysia, including countries where any8's operating entity, licensing authority, or third-party service providers are established.

Where Personal Data is transferred internationally, any8 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections provided under this Policy. Safeguards may include contractual data protection clauses, adequacy decisions, or other recognised transfer mechanisms.

any8 is strictly prohibited for use by persons under the age of 21 years. We do not knowingly collect Personal Data from individuals below the age of 21. Age verification is a mandatory step in the KYC process, and accounts suspected of being held by minors will be immediately suspended pending investigation.

If you believe that any8 has inadvertently collected Personal Data from a minor, please contact us immediately at [email protected]. We will take prompt action to investigate and, where confirmed, delete all associated data and close the account.

any8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered users by email to the address associated with their account and update the "Last reviewed" date at the top of this Policy.

We encourage you to review this Policy periodically. Your continued use of the any8 platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and request account closure.

Minor changes that do not materially affect how we process your Personal Data (such as typographical corrections or clarifications) may be made without direct notification, provided the "Last reviewed" date is updated accordingly.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact any8 using any of the following channels:

• Live Chat: Available 24/7 directly on the any8 platform — average response under 5 minutes. Suitable for general privacy queries and account-related requests;
• Email: [email protected] — for formal data subject access requests, erasure requests, or complaints. Please mark your subject line "Data Privacy Request — [Account Username]";
• WhatsApp: Available daily from 08:00–00:00 MYT in English, Bahasa Melayu, and Mandarin — for general queries.

any8 will acknowledge privacy requests within 5 business days and provide a substantive response within 30 calendar days of receipt. Where a request is complex, the response period may be extended to 90 days with prior written notice to you.